Quality Policy & Certifications

ARC conducts all clinical research to the highest ethical, scientific, and regulatory and quality standards — ensuring participant safety and data integrity.

Our Quality Policy is guided by five core principles:

Compliance: Adherence to ICH-GCP, Health Canada Division 5, U.S. FDA, Tri-Council Policy Statement 2 (TCPS 2), and institutional SOPs for all research operations.
Integrity: Ensuring complete, accurate, and verifiable study data through standardized procedures and continuous quality oversight.
Transparency: Maintaining open communication with sponsors, investigators, regulatory authorities, and participants at every stage of the trial.
Continuous Improvement: Continuously strengthening our processes through staff training, performance monitoring, and feedback-based improvements.
Participant Safety: Implementing rigorous monitoring and risk-management practices to protect study participants and uphold ethical standards.

ARC’s systems and personnel meet or exceed recognized international and national standards, maintaining audit-ready documentation and inspection preparedness for all studies.

Our unwavering commitment to compliance, accountability, and quality ensures every project we support meets the highest level of scientific and regulatory scrutiny.